FREQUENTLY ASKED QUESTIONS
Where do we ship from?
All products are shipped from Eastern Ontario, Canada.
Where is my order?
All orders are shipped with Canada Post, tracking can be found at https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1
Canada Post tracking updates once it hits a major Canada Post checkpoint and has completed the initial processing.
How long does it take for my order to arrive?
We send out orders within 1-3 business days once paid in full and cleared.
Shipping times vary depending on the shipping method for different provinces. Please check the estimated shipping times and options during check-out.
Are all products in stock?
All listed products are in-stock and ready to ship unless otherwise stated.
Can I place an order for an out-of-stock product?
Out-of stock and pre-orders can be accommodated by contacting us directly firstname.lastname@example.org